Assess and monitor VOANNE's performance to ensure that it actively makes progress toward achieving the approved grant goals and objectives.

Ensure VOANNE develops and implements formal written policies and procedures for data collection and reporting.

Ensure VOANNE updates its policies and procedures to include a requirement for maintaining records sufficient to detail the history of procurements and demonstrate compliance with federal procurement standards.

Take steps and implement controls to ensure that it maintains appropriate and accurate records and data on the use of restraints. Those steps should include providing appropriate training to staff when documenting incidents, as well as appropriate review procedures ensuring that, once entered, the data is correct and supported with appropriate documentation.

Establish Bureau-wide criteria and standard procedures for regional office use of force and application of restraints incident reviews, including how the results should be transmitted, communicated, documented, and reported.

Require institutions timely submit and regional offices review relevant fixed camera footage, in addition to handheld camera video, during use of force and application of restraints incident reviews.

Develop, formalize, and disseminate guidance to ensure effective regional office reviews of institution After-Actions involving use of force and application of restraints, including timelines for when such reviews are to be completed.

Develop, formalize, and disseminate guidance that clarifies how regional personnel are expected to utilize and/or respond to real-time use of force notifications at the 8-hour marks and what regional personnel are expected to do in response to receiving the BMPs.

Implement a process to ensure responsible regional office reviewers are notified as soon as Use of Force After-Action Reports are submitted and to track and monitor the completion of the regional office use of force incident reviews including reviewing video recordings.

Develop and implement a reliable method for institutions to submit and notify regional offices of use of force and application of restraints incident video recording availability and ensure it includes controls to track and monitor compliance with the requirement to submit video recordings within 4 working days of an incident.

Implement controls to ensure all violations or alleged violations of the Standards of Employee Conduct are reported to OIA, as required and implement a reliable process to track and monitor referrals made to OIA based on After-Action and regional office reviews of use of force incidents, including where the referral originated.

Evaluate and enhance the After-Action review process to ensure identified issues are appropriately tracked and systemic matters are addressed.

Finalize and implement its new internal audit process and consider including steps that will sufficiently identify systemic issues pertaining to adherence to the BOP's policies and procedures related to use of force and application of restraints.

Ensure that Hogar Rosanna develops and implements written policies and procedures for quarterly performance reporting, and that at least one employee is provided with access to PMT, and training is provided to the employee.

Ensure that Hogar Rosanna obtains independent access to the organization's accounting records and that at least one Hogar Rosanna official receives training in, at a minimum, basic navigation within the system.

Ensure that Hogar Rosanna enhances its internal controls over grant disbursements by implementing and documenting a control to help ensure payments are appropriate, allowable, and accurate.

Ensure that Hogar Rosanna establishes accounting codes and written policies and procedures to ensure its accounting system accurately reflects costs supported by and charged to VOCA awards.

Ensure that Hogar Rosanna identifies solutions or mitigating controls to address the organization's challenges with segregation of duties, including controls over the custody of checks.

Ensure that Hogar Rosanna develops and implements written policies and procedures for the preparation of quarterly financial reports.

Ensure that the appropriate Hogar Rosanna officials receive training in the financial management and administration of DOJ grants and fraud awareness.

Require Hogar Rosanna to enhance its timesheet-related policies to include adequate controls to ensure the timesheets correctly reflect the hours worked by employees and provide the necessary support that charges are accurate, allowable, and properly documented.

Ensure that Hogar Rosanna incorporates procedures for proper use of its invoice forms within its financial policies to help ensure that federal funds are properly safeguarded.

Ensure Synergy Services develops and implements written policies and procedures for its Victims of Crime Act (VOCA) performance reporting, including supervisory review and approval prior to report submission.

Ensure Synergy Services develops and implements written policies and procedures to help ensure compliance with Uniform Guidance and Department of Justice (DOJ) Grants Financial Guide requirements to track award funds separately.

Ensure Synergy Services enhances its financial policies and procedures to incorporate the need for proper written approval for adjustments to budgeted figures in accordance with the Missouri Department of Social Services financial guide.

Remedy $1,222 in unallowable costs for unapproved translation services.

Ensure that Finex House develops and implements written program policies and procedures: (1) to accurately capture, record, and report performance data, and (2) for prorating performance data to ensure VOCA-funded program performance reports are supported and accurate.

Ensure that Finex House enhances its financial management system to ensure it establishes: (1) necessary controls and processes that separately account for federal award funds, and (2) unique user accounts.

Ensure that Finex House develops and implements written fiscal policies and procedures to document its reimbursement request process.

Ensure Finex House enhances its time reporting controls to document the date of supervisory review, record all compensable time, and clearly define what activities are reimbursable with VOCA funding.